frequently asked questions

 
 

how do I make an appointment?

To make an appointment please contact Motus PT preferably by email or by text. We will do our best to respond to you within 48-72 hours.

e- mary@motusptabq.com

p- 505 393 9764 (text or call)

do I need a prescription?

No. In the state of New Mexico a referral is not required for a physical therapist to evaluate and provide ongoing treatment to a patient.

what types of payment do you accept?

Cash, check and major credit/debit cards* and contactless EMV chip cards* or Apple/Android pay*. We also accept FSA or HSA card payments.

*A 2.75% convenience fee will be added to all credit/debit/chip/contactless card transactions for processing via Square.

what should I wear to my first appointment?

Wear comfortable clothing that allows access to the region of the body that we will be evaluating and treating. Please avoid eating 30 minutes prior to your session in case visceral treatment may be needed.

where are you located?

7814B Pan American Fwy, Abq, NM 87109

MAP

Motus PT is along north bound Pan American between San Antonio and Paseo del Norte in a gated complex called North Gate (between Pino Street and the turn in to Ashley furniture/ Target).

do you accept insurance?

Motus Physical Therapy is a self-pay practice. Payment will be collected at the time of each visit.

what if I am a medicare patient?

Physical therapists cannot opt out of the Medicare program at this time. As a result, we cannot provide covered physical therapy services to Medicare patients. However, there are two exceptions to this rule:

  1. We can provide services to Medicare patients that are otherwise not covered such as wellness, prevention, and fitness.

  2. If a Medicare patient “refuses, of his/her own free will, to authorize the submission of a bill to Medicare” (section 40, chapter 15 of the Medicare Benefit Policy Manual), we can accept self-payment for physical therapy services.

If you meet one of the two conditions above and want to be seen at Motus PT, we will ask you to sign an agreement that states neither you nor Motus PT will send claims to any 3rd party payor (Medicare and all secondary insurances) and you will not allow anyone else to send claims on your behalf.

what are my privacy rights?

Your privacy is important and a fundamental part of your treatment. Please refer to the bottom of the “Patient Information” page for full information on your rights to privacy and always feel free to contact us with any questions or concerns you may have.